Trips

Modified on Thu, 18 Apr 2024 at 08:19 AM

Here, you will find a table listing all trips with their essential details:

  • Reference No.: The system-generated, unique ID for each trip.

  • Assigned Vehicle: Displays the vehicle allocated to the trip.

  • Driver: Shows the driver assigned to the trip.

  • Trip Started/Ended: Indicates the actual time and date when the trip started and ended.

  • Status: Reflects the current state of the trip .



Filtering Trips

You can filter trips based on their status using the dropdown menu in the top right corner of the dashboard. This helps in managing large numbers of trips by only displaying those in the selected status category.





Setting Up a Trip

To set up a new trip, follow these steps:

  • Create a Trip: Click on 'Add Trip' to initiate the process.
  • Assign Reservation: Choose from a list of unassigned reservations, providing the pick-up and drop-off details and the requested time.
  • Assign a Vehicle: Select an available vehicle that fits the trip requirements.
  • Assign a Driver: Choose a driver from the available list, taking into account their zone, ratings, and license validity.
  • Assign Operator: (If applicable) Select a transport operator to manage the trip's logistics.
  • Assign Route: Determine the travel path for the trip with specific start and end points.

After all assignments are made, review the details and publish the trip to make it active.



Detailed Trip Information

Upon clicking on a specific trip within the Trip Management System, the user is presented with an extensive breakdown of all trip-related details. This view is crucial for overseeing the nuances of each trip and providing comprehensive data for record-keeping and analysis.


Reservations

  • Booked By: Displays the name or identifier of the person or entity that made the reservation.
  • Pick-up Point: Provide the address from where the passenger will be picked up; in this case, "59-61 High Street, Main Street, Woodend VIC 3442, Australia".
  • Departure at: Indicates the scheduled departure time; "08:55 am, 15th Mar 2024" is shown.
  • Drop-off Point: Lists the destination address; "20 Parkers Ln, Woodend VIC 3442, Australia" in this instance.
  • Status: Shows the current status of the reservation within the trip, such as 'Created'.



Trip Information

  • Trip Status: Shows the current status of the trip, such as 'Published'.
  • Actual Duration of Trip: This will be populated with the length of the trip once completed.
  • Distance Covered: To be filled with the total distance of the trip after it is finished.
  • Trip Reference: A unique code for trip identification; "15998722-0478-49FD-8973-D69641F4CF4" is listed.
  • Start Date & Time: Marks when the trip is scheduled to begin or has started.
  • End Date & Time: Marks when the trip is scheduled to end or has concluded.



Booking & Additional Information

  • Operator: The company or individual operating the trip;
  • Booking Date: The date when the trip was booked; 
  • Created at: Indicates when the trip was entered into the system; 
  • Assignment Type: Defines the type of trip assignment; 
  • Updated By: Shows who last updated the trip information; 
  • Updated at: Reflects the most recent update time for the trip details; 



Route Info.

  • Route Name: Identifies the route that will be taken; 
  • Zone: Specifies the zone of the route; 
  • Start Station: The starting point of the route;
  • End Station: The endpoint of the route; 



Passenger, Driver, and Vehicle Info

  • Number of Adults/Children/Infants: Details the number of passengers categorized by age group; 
  • Number of Bags: Indicates the quantity of luggage; 
  • Driver: Shows the assigned driver; 
  • Vehicle Type: The category of the assigned vehicle;
  • Vehicle: The specific vehicle assigned to the trip; 



Editing and Updating Trip Details

  • The edit trip function allows users to modify the details of an existing trip.

  • Users can edit various aspects of a trip including:

    1. Assign Reservation 

    2. Assigned vehicle

    3. Assigned driver

    4. Assigned operator

    5. Assigned route


Assign Reservation 

  • The "Assign Reservation" section allows users to select a reservation from a list of unassigned reservations.

  • The list provides details about each reservation including:

    1. Pick-up point

    2. Drop-off point

    3. Date and time of pick-up

    4. Status of the reservation (e.g., Requested)

    5. Type of trip (e.g., One Way)



Assigning a Vehicle

  • Users can select a vehicle from a list of available vehicles.

  • The list displays details about each vehicle including:

    1. Registration number

    2. Vehicle type

    3. Number of seats

    4. Brand

    5. Model

    6. Status



Assigning a Driver

  • Users can select a driver, most likely from a list of available drivers.
  • The knowledge base cannot specify if details about the drivers are displayed.




Assigning an Operator

  • Users can select an operator, most likely from a list of available operators.
  • The knowledge base cannot specify if details about the operators are displayed.




Assigning a Route

  • Users can select a route, most likely from a list of available routes.

  • The list displays details on each route including:

    1. Route Name

    2. Zone

    3. Start station

    4. End station

    5. Total number of stations




Trip Settings

  • Addon Facility Options: This section enables users to define optional add-on services or features that customers can select when booking a trip through the customer app.

    1. Each add-on option displays a price.

    2. Examples of add-ons may include extra luggage allowance, pet transport, priority pick-up, etc

  • Trip Modes: Allows users to configure different trip types offered by the system. Examples: One Way, Daily, Monthly

  • Trip Frequency: Enables users to define the recurrence of trips. Example: Daily

  • Add Trip Frequency Option: Let users create additional trip frequency options.

  • Trip Cancellation Reasons for Rider: Allows users to define the reasons that a rider (passenger) can select when canceling a trip through the passenger app.






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