View Driver

Displays a list of drivers with information such as name, zone, driving license number and validity, average rating, trips completed, and approval status.

Driver Profile 

This entry outlines the structured information captured for a driver within a transportation management system, providing a detailed profile for administrative and operational use.

Basic Information

• Avatar: Visual identification of the driver through a profile picture.
• Gender: The driver’s gender.
• Date of Birth: Birthdate of the driver for age verification.
• Email: Contact email address for communication.
• Phone Numbers: Primary and secondary contact numbers for reaching the driver.
• ID Information: Details of identification, including type, number, and a digital copy of the ID proof.
• Address: The driver’s residential address.
  
  

License Information

• License Number: Unique identifier of the driving license.
• License Image: A scanned image or photograph of the driving license for visual verification.
• Valid Up To: The expiry date of the driving license, indicating the license's validity period.
• License Issuing Authority: The name of the organization that issued the driving license.
  
  

Employment Information

• Hire Date: The commencement date of the driver’s employment.
• Termination Date: The end date of the driver’s employment contract, if applicable.
• Work Type: The nature of the driver’s employment (e.g., Permanent, Temporary).
• Approval Status: Current standing of the driver's employment within the company (e.g., Pending, Approved).
• Zone: The designated operational area for the driver.
  
  

Ratings & Reviews

• Average Rating: The driver’s average rating based on customer feedback.
• Number of Reviews: The total count of reviews received by the driver.
• Number of Trips: The total number of trips completed by the driver.
  
  

Bank Account Information

• Bank Name: The financial institution where the driver holds an account.
• Branch Name: The specific branch of the bank.
• IFSC Code: The code used for identifying the bank's branch in financial transactions.
• Account Number: The driver's bank account number for processing payments.
• Swift Code: International banking code for the driver’s bank (if applicable).

Analytics

(Currently under development) Will offer analytical tools for driver performance evaluation.

Settings

The "Settings" section within the "Drivers" module of the system seems to be a configuration dashboard where various parameters related to driver management can be adjusted. Here is a breakdown of the subsections and their functionalities:

• Driver Login Method: This setting allows the system administrator to select the method by which drivers will log in to the system or app. It could include options such as using an email address, a phone number, or a unique driver ID.
  
  
• Trip Assignment Buffer: This numeric value represents the amount of time, likely in minutes, given to drivers to accept a trip after it's assigned to them before it's passed on to another driver.
  
  
• Customer Review Options: These are preset tags or attributes that customers can select when reviewing a driver. Tags like "Good Behaviour," "Interesting Conversation," and "Well Cleaned Car" suggest specific areas of service that can be commended. Administrators can add or remove these options as necessary.
  
  
• Driver Onboarding Questions: This section lists additional questions that can be included during the driver onboarding process in the customer app. Examples given are inquiries about the age of the driver's licenses and their experience with different car models, which are likely intended to assess the driver's experience and suitability.
  
  
• PAN CARD: This option suggests that the system collects the Permanent Account Number (PAN) as part of the driver's financial information, which is used in India for tax purposes.
  
  
• Accepted ID Document Types: Here, administrators can configure which types of identification documents are acceptable for driver onboarding. The examples provided are "Driving Licence," "Citizenship ID card," and "Passport." Additional document types can be added according to the company's compliance requirements.
  
  
• Trip Cancellation Reasons for Driver: This segment allows for the specification of reasons a driver can select when canceling a trip. The listed reasons, like "Rider asking to go far place," "Misbehaviour," or "Rider not responding," help in categorizing trip cancellations for analysis and record-keeping.

The overarching purpose of this section is to provide control over various operational aspects of managing drivers, ensuring that the process aligns with company policies and service standards. Adjustments made here would typically apply to all drivers within the system. The "Save Changes" button at the bottom suggests that after making modifications, an administrator must save them for the changes to take effect.